96c Responsible Gaming
Entertainment only has value when it stays in control. 96c wants every player to understand their limits, play with awareness, and seek the right support when needed.
Our Commitment
96c believes — gaming is entertainment, not a source of income. Access to our platform is only for individuals aged 21 and above.
Online casino and sports betting have become a popular form of entertainment for many people in Bangladesh. However, before taking part in any kind of betting activity, there are some important things to understand clearly. 96c always wants its users to play with awareness and responsibility.
Under our Terms and Conditions, players must be 21 or older to open an account and play on this site. An account is not activated until age verification is complete. Managing any account on behalf of a minor is strictly prohibited.
It is each player's own responsibility to decide how much time and money to spend on gaming. Taking occasional breaks, setting a budget, and keeping track of your own habits — these three practices set a responsible player apart. If you ever feel concerned, contact us via 24/7 live chat or email — our team is always ready to help in both Bengali and English.
Remember
Winning from betting is not guaranteed. There is always a chance of losing, and you should never play with money you have saved for other needs. Set a maximum limit for yourself before you start playing.
Confirm 21+
If there are children or teenagers in your household, keep your account logged out on shared devices and keep your password private.
Self-Restriction Tools
96c's account settings include tools to help you stay in control of your gaming. Using them is not a sign of weakness — it is what a responsible player does.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately; increasing it requires a waiting period.
Session Time Limit
You can set a time limit on how long you play in one session. When the time is up, the site will notify you automatically and log you out if needed.
Temporary Break
If you want to pause your account for a while, you can take a break yourself for anywhere from 24 hours to 30 days. Logging in will not be possible during this time.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once this feature is activated, your account stays fully closed for the set period and cannot be reopened before it ends.
Activity History
Your full history of deposits, withdrawals, and bets is visible in your account. Reviewing it regularly gives you a clear picture of your own habits.
Contact the Support Team
If you need help adjusting limits or activating self-exclusion, contact us via live chat — the team is available 24/7 in Bengali.
Warning Signs of a Problem
A gambling habit can sometimes turn into a problem gradually. If you notice any of the following in yourself or someone close to you, it is worth paying attention.
Chasing Losses
Feeling the urge to place more bets after a loss to win back what you lost — this is the most common sign of problematic behaviour.
Borrowing Money to Play
Betting with money borrowed from family, friends, or financial institutions, and tending to hide it from others.
Losing Focus on Family and Work
If gaming is causing irregularities in family responsibilities, work, or studies, take it seriously.
Hiding Your Gaming
If you have developed a habit of hiding how much you are playing or how much you are losing from the people close to you, it is time to seek help.
Restlessness When Unable to Play
Feeling irritable, anxious, or restless when you cannot play — this may be a sign of psychological dependence.
Going Beyond Your Set Budget
You have set a limit yourself but keep exceeding it repeatedly — breaking this cycle requires outside help.
Check Yourself
Answer the questions below honestly. If three or more answers are "yes", it is wise to seek support.
- Do I sometimes feel I should be spending more time and money on gaming?
- Do I place more bets after a loss thinking "I'll win this time"?
- Do I hide my gaming from family or downplay it?
- Have I ever spent money meant for essential expenses on betting?
- Do I get irritable or restless when I cannot play?
- Have I tried to stop betting but kept coming back?
- Has gaming caused problems at work, in my studies, or in my relationships?
Remember: These answers are for you alone — you do not need to share them with anyone. But if you realise you need help, do not wait — tell someone close to you today or contact our support team.
Where to Find Support
Acknowledging the problem is the most important step. Asking for help is not weakness — it takes courage. You are not alone.
96c Live Chat and Email Support
The 96c support team is available 24/7 in Bengali and English. Contact us via live chat or email for setting account limits, self-exclusion, or any concerns.
Family and Loved Ones
Talk openly with a family member or a trusted friend. They can help you see the problem clearly and make the right decisions. Support from people close to you plays an important role in recovery.
Professional Advice
Speak with a mental health specialist or counsellor. Both public and private mental health services are available in Bangladesh. A professional can help guide you forward.
Read more about us and our privacy policy to understand how we keep your information safe — responsible gaming is at the heart of everything we do.
Tips for Safe Gaming
The simplest rule of responsible gaming is to only bet money that you can afford to lose without it affecting your daily life. Set a firm budget before you start playing and stick to your decision not to go beyond it.
Avoid betting when you have been drinking or are in a troubled state of mind. Decisions made in difficult moments often lead to regret. Detailed information on account management is available in the FAQ section at 96c.
Never think of gaming as a way to earn money. Every outcome in slots or live casino is random — no strategy or system can guarantee a win. See a win as a bonus, not a goal.
Do: Set a clear budget and time limit. Take regular breaks. Enjoy a win, and stop when you lose.
Don't: Don't increase your bets to chase losses. Don't play with borrowed money. Don't make decisions while under the influence.
Remember: Taking a break is not losing. Setting a limit is real control.