96c Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 96c platform and all its services. "96c", "we", or "platform" refers to the website https://96ccasino.cam and all services operated under it. "User" or "you" refers to any member registered on this platform.

These Terms form a legally binding agreement. By opening an account, accessing, or using any service on 96c, you acknowledge that you have read these Terms in full and agree to comply with them.

If any provision of these Terms cannot be enforced for any reason, the remaining provisions will remain fully in effect. 96c may update these Terms at any time without prior notice, though registered users will be informed of significant changes.

To open an account and use services on 96c, the following eligibility requirements must be met:

1. You must be at least 21 years of age.
2. You must be a resident of a jurisdiction where using online gaming services is lawful.
3. You are participating on this platform on your own behalf — not on behalf of anyone else.
4. You must have a valid and active payment method.
5. If any of your previous accounts on 96c have been closed or suspended, you are not permitted to open a new account.

All information provided at registration must be accurate, complete, and up to date. Providing false or misleading information may result in account termination. Each person may register only one account. Operating multiple accounts under the same identity or from the same device is prohibited.

Keeping your account secure is entirely your responsibility. Please follow the guidelines below:

• Keep your login password strong and unique, and change it regularly.
• Do not share your account credentials (username, password, OTP) with any third party.
• If you log in from a public or shared device, log out at the end of the session.
• If you suspect any unauthorised access, contact 96c support immediately.
• Transferring or selling your account to a third party is strictly prohibited.

You are responsible for all activity carried out through your account. If unauthorised transactions occur and you do not report them in time, 96c may not be able to reverse those transactions.

4.1 Deposits

The following payment methods are accepted for deposits at 96c: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200.

• Deposits must be made only from a payment method registered in your own name.
• Use of third-party accounts or anonymous payment methods is prohibited.
• Once the deposit amount is credited to your account, it can be used for gaming.

4.2 Withdrawals

Withdrawals are generally processed within 5 to 30 minutes. The minimum withdrawal amount is ৳800. The following methods are available for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other commercial banks).

• Withdrawals may only be made using the same method that was used for the original deposit.
• Withdrawal requests may be held until account verification (KYC) is complete.
• 96c reserves the right to carry out additional verification for unusual or suspicious withdrawal patterns.
• Withdrawing before meeting bonus wagering requirements may result in the bonus balance being cancelled.

96c offers various bonuses and promotional offers. Each offer has its own applicable terms and conditions. The welcome bonus for new members is a 100% bonus on the first deposit, up to ৳20,000.

• Opening multiple accounts or using another person's account to take advantage of bonus offers is strictly prohibited.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering is completed.
• Account verification must be complete in order to take advantage of promotional offers.
• 96c reserves the right to modify or cancel any bonus offer.
• If unusual betting patterns are found while attempting to meet bonus wagering requirements (such as low-risk bets or hedging), the bonus may be cancelled.

96c offers casino games, slots, live casino, cricket, and other sports betting services. The rules for all games are described below:

• Each game has its own applicable rules, which can be found within the game itself.
• If a technical error in a game produces an abnormal result, 96c reserves the right to void that round or bet.
• Betting limits are set separately for each game or event.
• Sports bets will be settled after the official result is announced.
• Exploiting any bug or vulnerability in the gaming software is strictly prohibited.
• 96c will not be liable for any progress lost in a game due to disconnection or other technical issues.

The following activities are strictly prohibited on 96c and may result in permanent account closure:

• Operating multiple accounts or using another person's account.
• Money laundering or transacting funds from illegal sources.
• Gaining an artificial advantage in the game system (using bots, scripts, or automation).
• Fraudulently exploiting the bonus system.
• Providing a false identity or forging documents.
• Conducting cyber attacks against other users or the platform.
• Accepting bets on behalf of third parties beyond personal use.

8.1 Suspension by 96c

96c may temporarily suspend or permanently close an account without notice for any of the following reasons:

• Violation of any provision of the Terms.
• Failure to provide documents required for identity verification.
• Suspicious or unusual transaction activity.
• Evidence of operating multiple accounts.

8.2 Closure at User Request

You may request to close your account at any time by contacting us via 24/7 live chat or email. Any outstanding balance will be settled before the account is closed, though any unmet bonus wagering requirements will be cancelled.

96c believes gaming is an entertainment activity and should be enjoyed responsibly. Our platform provides various tools to help you play within safe limits.

• Deposit Limits: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: An option to take a break from the platform for a set period.
• Reality Check: A reminder of your playing time at set intervals.
• Loss Limit: An option to automatically end your session after losing a set amount.

If you feel gaming is having a negative impact on your financial or mental wellbeing, please read our responsible gaming policy and support information and seek help. This platform is for ages 21+.

For any dispute or complaint, please contact the 96c customer service team first. Our support team is available 24/7 via live chat and email in both Bengali and English.

1. Submit the complaint in writing to the support team and include relevant details and evidence.
2. The support team will review the complaint and provide a resolution.
3. If you are not satisfied with the initial resolution, you may request a review by senior management.
4. 96c's final decision will be binding, though your legal rights remain unaffected.

For disputes relating to betting or game results, server logs will be treated as the final evidence. For answers to general questions, you can visit our Frequently Asked Questions (FAQ) section.

96c places the highest importance on protecting users' personal information. Our platform uses SSL encryption to keep all data secure.

For full details on how your information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy applies alongside these Terms and both should be read together.

• Your personal information is not sold to third parties.
• Information may be shared when required by law or for fraud investigations.
• You may request to view, correct, or delete your information.

96c is not liable for the following:

• Loss caused by internet disconnection or technical issues on the part of third parties.
• Loss resulting from the user's own negligence or error.
• Service disruption due to unforeseen circumstances (natural disasters, government directives, etc.).
• Consequences of the user's violation of these Terms.

96c always maintains reasonable technical measures to provide uninterrupted service. Users will be notified as far in advance as possible of any scheduled maintenance or emergency service interruptions.

For more information about 96c, please read our About Us page, which describes the platform's purpose and operations in detail.